Top 10 Questions To Ask A Roofing Contractor

by | Mar 31, 2025 | Blog

Top 10 Questions to Ask a Roofing Contractor

When you need a new roof or roof repairs, choosing the right roofing contractor is one of the most critical decisions you’ll make. A roofing project can be a significant investment, and ensuring that the job is done correctly the first time can save you a lot of time, money, and stress in the long run. To ensure you hire a reputable and reliable contractor, it’s essential to ask the right questions before moving forward with any roofing project.

In this blog post, we’ll go over the top 10 questions you should ask a roofing contractor before hiring them. These questions will help you assess their qualifications, experience, and commitment to providing high-quality work. By asking these questions, you can make an informed decision and have confidence that your roof will be in good hands.

1. Are You a Local Roofing Contractor?

One of the first questions you should ask a potential roofing contractor is whether they are a local business. Hiring a local contractor comes with several advantages that can benefit both the quality of the work and your peace of mind.

  • Knowledge of Local Codes and Regulations: Local contractors are familiar with the building codes and permits required in your area. They will ensure that your roofing project meets all local regulations, avoiding any potential fines or delays.
  • Accountability: A local contractor is more likely to be accountable and have a reputation to uphold within the community. They are often easier to contact and work with, ensuring that any issues or concerns that arise during or after the project are addressed quickly.
  • Understanding Local Weather Conditions: Local contractors are familiar with the weather conditions and challenges specific to your area. For example, in areas that experience heavy snow or rain, a local contractor will know the best materials and techniques to use to ensure the roof stands up to the elements.

It’s important to verify whether the roofing contractor is indeed local, as some companies may claim to be local but operate out of state. Make sure the contractor has a physical office or storefront in your area and a reputation within the community.

2. Are You Licensed, Bonded, and Insured?

When hiring a roofing contractor, it’s essential to ensure they are properly licensed, bonded, and insured. These credentials protect you, the homeowner, and the contractor during the roofing project.

  • Licensed: A licensed roofing contractor is one who has met all the necessary requirements to operate legally in your area. Licensing ensures that the contractor has the proper training, knowledge, and experience to perform roofing work to industry standards.
  • Bonded: A contractor who is bonded provides a guarantee that the job will be completed as agreed upon. If the contractor fails to meet their obligations, you may be able to claim compensation through the bond. Bonding protects homeowners in case the roofing contractor does not finish the job, causes damage, or doesn’t meet agreed-upon standards.
  • Insured: Roof installation and repairs involve significant risks, such as injury to workers or damage to your property. Insurance protects both you and the contractor in the event of accidents or damage. A reputable contractor should have both general liability insurance and workers’ compensation insurance to ensure everyone is covered.

Before hiring a contractor, always ask for proof of these credentials. A reliable roofing contractor will be happy to show you their licenses, bond, and insurance certificates.

3. How Long Have You Been in Business in My Area?

Experience is key when it comes to roofing. The longer a contractor has been in business, the more likely they are to be reliable and trustworthy. A company that has been in business for a number of years has likely developed a good reputation in the local community.

Asking how long they’ve been in business will help you determine if they have the necessary experience to handle your roofing needs. Additionally, ask how long they’ve been serving your specific area. A contractor with experience in your local area will be more familiar with the region’s unique weather conditions, building codes, and architectural styles.

Look for a contractor with at least a few years of experience and a solid track record of successful projects. Long-term success in the roofing industry is often a reflection of the company’s quality of work and customer service.

4. What Is Your Workmanship Warranty?

A reputable roofing contractor will offer a workmanship warranty that guarantees the quality of their work. While most roofing materials come with a manufacturer’s warranty, the installation itself is just as important. A workmanship warranty covers any defects or issues related to the installation, such as leaks, poor craftsmanship, or incorrect installation techniques.

The length of the warranty can vary, but a standard workmanship warranty typically ranges from 1 to 10 years, depending on the contractor and the scope of the project. It’s important to ask the contractor to explain their warranty policy in detail, including what is covered and the process for making a claim if something goes wrong.

Be cautious of contractors who don’t offer a workmanship warranty or those who offer unusually short warranties. A solid warranty is an indication that the contractor stands behind their work and is committed to providing quality service.

5. Are You Certified by Shingle Manufacturers?

Many roofing contractors become certified by the manufacturers of roofing materials, especially shingles. This certification demonstrates that the contractor has received special training and is knowledgeable about the proper installation techniques for specific materials. Manufacturers often require contractors to meet certain standards and pass training programs before granting them certification.

When a contractor is certified by shingle manufacturers, it’s a good sign that they have the expertise to install roofing systems according to the manufacturer’s guidelines, ensuring better performance and a longer lifespan. Additionally, certified contractors may be able to offer extended warranties on the shingles or roofing system, which can add more value to your project.

If you have a specific type of shingle or roofing material in mind, make sure the contractor is certified to install it. This ensures the manufacturer’s warranty remains valid and that the roof is installed to the highest standards.

6. Can You Give Me References for Recent Projects?

One of the best ways to gauge a contractor’s quality of work is by checking their references. Ask for a list of recent clients they’ve worked with and contact these homeowners to ask about their experience with the contractor. A reliable contractor should have a portfolio of completed projects and be able to provide references upon request.

When speaking to references, ask specific questions about the contractor’s professionalism, quality of work, timeliness, and whether the project was completed within budget. If the contractor has positive references and a portfolio of successful projects, it’s a strong indicator that they can handle your roofing project with care.

If a contractor is hesitant to provide references or if you come across any negative feedback, it may be a red flag, and you should consider other options.

7. How Do You Protect My Property During the Roof Replacement?

Roofing projects can be messy and disruptive, so it’s important to ask how the contractor plans to protect your property during the project. Ask them about their procedures for safeguarding landscaping, windows, and exterior features from damage during the roof installation process.

A good roofing contractor will use tarps, safety netting, and other protective measures to prevent debris from damaging your property. They should also have a plan for securing any heavy equipment and materials to avoid causing damage to your home or yard.

Additionally, inquire about the safety measures they will take to protect your home and workers from potential hazards during the project.

8. What’s Your Cleanup Process?

Cleaning up after a roofing project is essential, as leftover nails, debris, and other materials can pose a safety risk and affect the appearance of your property. A professional roofing contractor should have a comprehensive cleanup process in place.

Ask the contractor about their cleanup procedures, including how they will dispose of debris, how they will ensure that all nails and roofing materials are safely removed from your property, and whether they will perform a final inspection to ensure your home is left in pristine condition.

A good contractor will take extra care to clean up thoroughly and leave your property looking as good as new after the job is done.

9. Do You Use Ice and Water Shield?

Ice and water shield is an important component of a roofing system, especially in regions that experience freezing temperatures or heavy rain. It’s a self-adhesive membrane installed under shingles to prevent water infiltration due to ice dams or wind-driven rain.

If you live in a climate prone to snow and ice, ask the contractor if they use ice and water shield on the roof. This product helps to protect your home from water damage, leaks, and mold growth, which can be costly to repair. While it may add to the overall cost of the roofing project, it’s a wise investment that can extend the life of your roof and prevent future damage.

10. Will Drip Edge Be Installed?

A drip edge is a metal strip installed along the edges of the roof to direct water away from the fascia and prevent water from seeping under the shingles. It is an essential part of a well-functioning roofing system, as it helps to protect the edges of the roof from water damage and prolong the lifespan of the roof.

Ensure that the roofing contractor plans to install a drip edge during the replacement process. This simple yet effective addition can help prevent costly water damage and ensure that your roof remains in top condition for years to come.

Conclusion

Choosing the right roofing contractor is essential for the success of your roofing project. By asking the right questions and carefully evaluating the answers, you can ensure that the contractor you hire is qualified, reliable, and committed to providing high-quality work. Always prioritize contractors who are licensed, insured, experienced, and transparent about their processes.

The top 10 questions outlined in this blog post will help guide you through the selection process and give you the confidence you need to make an informed decision. Don’t rush into hiring a contractor—take your time to research and ask the right questions to ensure your roofing project is completed to the highest standards.

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