What Is An ITEL Report

by | Aug 28, 2025 | Blog, Chardon


What Is An ITEL Report? A Complete Guide for Homeowners

When homeowners face roof damage due to storms, age, or other factors, the repair and insurance process can be confusing. One tool that often comes up in roofing claims and repairs what is an ITEL report. Understanding what an ITEL report is, how it works, and why it’s useful can help homeowners navigate repairs and insurance with confidence.

This guide will cover everything you need to know about ITEL reports, including their purpose, how they are conducted, what they include, and how they benefit homeowners.


What Is an ITEL Report?

An ITEL report is a detailed analysis prepared by ITEL Laboratories, Inc., an independent company that specializes in identifying and testing building materials. For roofing purposes, the ITEL report identifies the specific manufacturer, model, and color of roofing materials installed on a property.

ITEL reports are especially valuable for homeowners who are seeking accurate information about their roof materials for repairs or insurance purposes. They provide a professional, third-party evaluation that verifies what materials were used and whether any damage has occurred.


The Purpose of an ITEL Report

ITEL reports serve several important purposes:

  1. Material Identification: They determine the exact type and brand of roofing materials. This is particularly helpful when shingles or other roofing materials have been discontinued or are no longer widely available.
  2. Damage Assessment: ITEL reports evaluate the current condition of roofing materials, helping homeowners understand the extent of any damage.
  3. Replacement Matching: If repairs or replacements are needed, the report helps ensure that replacement materials match the original roofing, both in appearance and quality.
  4. Insurance Documentation: Insurance companies often require detailed information about roofing materials and damage to process claims. ITEL reports provide objective, detailed documentation that supports the homeowner’s claim.

By providing precise information, ITEL reports help homeowners and contractors make informed decisions, ensuring that roofing repairs are accurate and consistent with the original installation.


How ITEL Reports Are Conducted

The process of obtaining an ITEL report involves multiple steps. Understanding the procedure helps homeowners know what to expect:

  1. Roof Inspection: A professional roofing contractor inspects the roof to identify damage and determine which materials may need to be analyzed.
  2. Sample Collection: The contractor collects samples of the roofing materials, often shingles, that need to be evaluated.
  3. Submission to ITEL Laboratories: These samples are sent to ITEL Laboratories for professional analysis.
  4. Laboratory Analysis: At ITEL, the materials are examined to determine the manufacturer, model, color, and other specifications. The lab also evaluates the condition of the materials and any signs of damage or wear.
  5. Report Generation: A detailed report is prepared, documenting the findings and providing recommendations for replacement or matching materials if needed.
  6. Delivery of the Report: The completed ITEL report is returned to the homeowner and can be shared with contractors or insurance providers.

This standardized process ensures accuracy and consistency in the information provided. Homeowners can rely on ITEL reports to confirm the identity of their roofing materials and understand the scope of any damage.


Why ITEL Reports Are Important

Accurate Material Matching

One of the biggest challenges in roof repair is finding materials that match the existing roof. Many homeowners have roofs with older shingles or discontinued products. An ITEL report identifies the exact materials used, which helps contractors source compatible replacements and maintain the visual and functional integrity of the roof.

Support for Insurance Claims

Insurance companies often require objective, third-party verification when processing claims. ITEL reports provide this verification, documenting both the type of materials and any damage. This documentation can help ensure that homeowners receive fair compensation for repairs or replacements.

Cost Estimation and Planning

Knowing the exact specifications of roofing materials allows contractors to provide accurate estimates for repairs or replacement. This can prevent overpaying for unnecessary materials and ensure that the work is performed to a high standard.

Quality and Confidence

ITEL reports give homeowners confidence that the materials used in repairs or replacements match the original roof. This not only preserves the appearance of the home but also ensures that roofing materials perform as expected in terms of durability and weather resistance.


Components of an ITEL Report

An ITEL report typically includes several key components:

  • Material Identification: Detailed information about the manufacturer, model, color, and type of roofing material.
  • Condition Assessment: A professional evaluation of the current state of the roofing materials, noting any signs of wear, damage, or deterioration.
  • Photographic Documentation: Images of the materials analyzed, providing visual evidence of their condition.
  • Recommendations: Guidance on matching replacement materials, repairs, or other necessary actions.
  • Summary of Findings: A concise overview of the materials and any issues identified during the analysis.

Understanding these components allows homeowners and contractors to make informed decisions and ensures transparency in the repair and replacement process.


Benefits of ITEL Reports

There are several key benefits of using an ITEL report for roofing:

  1. Enhanced Accuracy: By providing precise material information, ITEL reports reduce errors during repairs.
  2. Smooth Insurance Process: Detailed documentation supports insurance claims and may speed up claim approvals.
  3. Cost Efficiency: Accurate identification of materials helps in obtaining precise estimates, reducing the risk of overspending.
  4. Consistency in Appearance: Replacement materials can be matched to the original roof, maintaining the home’s curb appeal.
  5. Long-Term Reliability: Using the correct materials ensures that repairs perform as intended, extending the life of the roof.

Frequently Asked Questions About ITEL Reports

How long does it take to get an ITEL report?
The time frame typically ranges from a few days to a week after the sample is submitted, depending on the lab’s workload.

Do insurance companies accept ITEL reports?
Most insurance companies recognize ITEL reports as credible documentation. It is still advisable to confirm with your insurance provider.

Can ITEL reports be used for other materials?
Yes. ITEL can analyze building materials such as siding, flooring, and other components to assist with repairs and replacements.

Can an ITEL report help if the materials are discontinued?
Yes. It identifies discontinued materials and helps find suitable replacements that match the original.

Is there a cost for an ITEL report?
Yes. Fees vary depending on the contractor and the type of analysis required.


Real-World Applications of ITEL Reports

Storm Damage

After a storm, roofing materials may be damaged, and homeowners often need to file insurance claims. An ITEL report provides detailed documentation of the damage and the original materials, helping ensure that repairs are done correctly and claims are processed efficiently.

Aging Roofs

Older roofs may have shingles or other materials that are no longer available. ITEL reports identify these materials and guide contractors in sourcing matching replacements, preserving the home’s appearance and functionality.

Insurance Disputes

If there is a dispute with an insurance provider over the materials or the extent of the damage, an ITEL report serves as a neutral, professional assessment, providing evidence that can clarify the situation.


How to Use an ITEL Report

Once you receive the ITEL report, homeowners can use it in several ways:

  1. Provide to Contractors: Share the report with roofing contractors to ensure accurate repairs or replacement.
  2. Submit to Insurance Providers: Include the report as part of an insurance claim to document the materials and damage.
  3. Plan Repairs or Replacement: Use the report’s recommendations to guide decisions about repairs, materials, and costs.
  4. Maintain Records: Keep the report for future reference in case of additional damage or warranty claims.

Conclusion

An ITEL report is a valuable tool for homeowners dealing with roof damage or planning repairs. It provides accurate identification of roofing materials, assesses the condition of the roof, supports insurance claims, and guides contractors in finding compatible replacement materials.

Understanding what an ITEL report is and how it works helps homeowners navigate roofing repairs and insurance claims more effectively. It ensures that repairs are accurate, materials match, and the roof continues to protect the home for years to come.

Using an ITEL report provides peace of mind, knowing that professional, independent analysis has verified the materials and condition of your roof. For homeowners, this is an important step in maintaining the safety, durability, and appearance of their home. 440-235-3124

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